Policies to Know

Inherent Course Requirements

To assist prospective and current students to make informed choices about their study, we have identified and set out below the Inherent Course Requirements for each of our Bachelor of Health Science Degrees. If an applicant feels they may not be able to meet all of the requirements outlined for their chosen course, they should discuss this with their Admissions Adviser prior to enrolment.
Bachelor of Health Science (Acupuncture Therapies)
Bachelor of Health Science (Chinese Medicine)
Bachelor of Health Science (Naturopathy)
Bachelor of Health Science (Clinical Nutrition)
Diploma of Health Science (Chinese Remedial Massage)

Admissions and Enrolment Policy - International

This policy applies to all international students enrolled within a course or subject at the College and all potential international students (those looking to enrol in a course at the College), and provides a broad framework and set of principles regarding the admissions and enrolment process.

Students entering Bachelor courses (or higher education subjects as general interest studies for applicants not on a student visa) are expected to have completed Year 12 or an equivalent qualification and must have studied a science related subject in their final two years of high school. Applicants over the age of 21 who do not meet the entry requirements may be enrolled on a case by case basis.

All applicants must attend a final admissions interview upon submission of their enrolment paper work and all international students must be 18 years of age or older upon their arrival in Australia or commencement of study online.

Higher Education applicants for whom English is an additional language must have an academic IELTS score of 6.0 to 7.0, depending on the degree.

Admissions and Enrolment Policy - International

English Proficiency Policy

All higher education applicants or students for whom English is an additional language including permanent residents and citizens must have a grasp of the English language appropriate to higher education study, and will be required to show evidence of English language proficiency to a certain level depending on the degree. English assessment results required for admission are:

Bachelor of Health Science (Acupuncture Therapies), Bachelor of Health Science (Chinese Medicine), Diploma of Health Science (Chinese Remedial Massage) and postgraduate qualifications:

• IELTS 7.0 (no sub score less than 6.5)
• Cambridge English: Advanced (CAE 185-190, no sub score less than 176)
• Pearson (PTE) Academic Score of 65 (overall score, with a communicative skills score in writing 58 or above)
• Internet based (iBT) TOEFL score of 100 (with a minimum of 24 or above in writing).

All other Bachelor degrees and Undergraduate Certificates (other than Human Biology, as below):

• IELTS 6.5 (overall score – no sub score less than 6.0)
• Cambridge English: Advanced (CAE 176-184)
• Pearson (PTE) Academic Score of 59 (overall score)
• Paper based (PBT) TOEFL (Test of English as a Foreign Language) score of 577
• Internet based (iBT) TOEFL score of 90.

Diploma of Health Science and Undergraduate Certificate in Human Biology:

• IELTS 6.0 (overall score – no sub score less than 5.5)
• Cambridge English: First (FCE 169-175)
• Pearson (PTE) Academic Score of 52 (overall score)
• Paper based (PBT) TOEFL (Test of English as a Foreign Language) score of 537
• Internet based (iBT) TOEFL score of 79.

English Proficiency Policy - Higher Education

Fees Policy - International

This policy applies to all international students enrolled within a course or subject at the College and provides a broad framework and set of principles regarding the payment of fees and any circumstances relating to this.

All international students studying at the College and enrolled within a subject or course are expected to pay the international tuition fees for the current study period in full prior to the start of the relevant study period. Tuition fees cover the cost of tuition only. Tuition fees do not cover the enrolment fee, books, uniforms, equipment or Overseas Student Health Cover (OSHC); these will be set out separately in relevant documentation.

Course fees are subject to change throughout the life of the course. This usually occurs at the start of a new study year, but can occur at other times in extraordinary circumstances. Any changes will be published with appropriate notice and will be made available on the College website and relevant student documents. Any published changes to course fees will apply from the next study period of the student’s enrolment.

Fees Policy - International

Refund Policy - International

This policy outlines the circumstances under which refunds are available and clearly sets out the refund which will be provided to the student at various milestones along the timeline of the student's enrolment, both prior to and following commencement of study.

Refund Policy - International

Course Duration & Progress Policy - International

This policy applies to all international students enrolled in Higher Education courses and outlines the basic principles governing student progression in a course at the College. International students studying in Australia must take visa requirements into account in conjunction with course progress considerations. This policy sets out the way in which the College manages the duration of courses delivered to international students and the way course progress must be managed.

This policy also sets out the College’s expectations of students to progress through the course and the College’s reporting requirements to the Department of Home Affairs if students fail to meet progress requirements.

Course Duration & Progress Policy - International

Deferring, Suspending or Cancelling Enrolment Policy - International

For those students who cannot actively engage in their studies in a particular subject or course, or wish not to continue their studies the College provides the options of deferral, suspension or withdrawal. This policy sets out the way requests for deferral, suspension or cancellation of enrolment by international students must be managed.

• Deferral - occurs prior to course start date
• Suspension - occurs throughout the duration of the course, and
• Withdrawal - can occur at any time throughout the course

Note: compassionate and compelling circumstances must be evidenced at any time for deferral or suspension, or within the first 6 calendar months of enrolment for withdrawal.

At all times, students must complete the Defer, Suspend or Cancel Enrolment form (International) before this process can proceed.

This policy is consistent with the National Code of Practice for Providers of Education and Training to Overseas Students 2018, and the Education Services for Overseas Students (ESOS) Act 2000.

Deferring, Suspending or Cancelling Enrolment Policy - International

Reasonable Adjustment Policy

Reasonable adjustments may be made to accommodate a student with disability or special needs and reduce the impact of a disability or special need on a student’s academic success. Adjustments may include modifications to the learning environment, teaching method, or assessment conditions to increase the participation of a student without compromising the academic standard or the inherent course requirements.

Students with a disability or special need will discuss any potential need for reasonable adjustments with the Access and Equity Officer upon disclosure and registration with the Access and Equity Program. Provision of reasonable adjustment is dependent on complete and adequate documentation being provided by the student to substantiate a disability and demonstrate need for individual accommodations. The College is not obligated to make any adjustment or accommodation the may impose an unjustifiable hardship on the College.

Reasonable adjustment policy

Complaints and Appeals Policy - International

This policy sets out the considerations that must be taken into account when managing international student complaints and appeals to ensure that the concern raised is addressed using the appropriate channels to facilitate an equitable, confidential and prompt resolution. The College considers it important to be made aware of all student complaints and appeals. The College aims to respond to complaints and appeals in a fair and equitable manner and to resolve the complaint to the satisfaction of all parties.

There are separate processes outlined within this policy for complaints and appeals around Academic or Non-Academic matters. Students should ensure they follow all steps outlined in this policy and the related procedure when raising a complaint through the College’s formal processes.

This Policy does not replace or modify policies or any other responsibilities that may arise under other College policies or under statute or natural justice. This Policy, and the availability of complaints and appeals processes, does not remove the right of the student to pursue other legal courses of action.

Complaints and Appeals Policy - International

Privacy Policy

In compliance with the Privacy Amendment (Private Sector) Act 2000, the information requested on the College's application form will only be used for purposes associated with your enrolment. Some information is collected for the purpose of assessing your entitlement to Commonwealth Assistance under the Higher Education Support Act 2003 and in order to allocate a Commonwealth Higher Education Student Support Number (CHESSN).

Privacy policy

The Student Code of Conduct aims to foster Endeavour values and encourage active engagement between the College and the student body within the contexts of professional practice, teaching and learning, research and the life of the College community.

The purpose of this Code of Conduct that underpins the Endeavour student experience is to define the partnership that exists between students, the staff who teach them and the broader College community. This code outlines what it means to be student member of the Endeavour community and student responsibilities and expectations.

Student Code of Conduct